Smart Working in Public Administration: anti pandemic tool or work organization model? Evidences from the Italian Ministry of Economy and Finance

This article focuses on the first outcomes due to the implementation of SmartWorking (SW) before and after theCOVID-19 emergencywithin Italian public administrations. Aware of describing a still ongoing situation, the authors adopt a deductive approach to analyse the Ministry of Economy and Finance case study in order to integrate the main indications obtained from current literature and regulatory framework. The implementation of SWwithin Italian public administration (both in ordinary conditions and in emergency conditions) is first described; then, the authors describe the main implications of SW. Particularly, the paper aims to investigate to answer the following questions: (i) what are the combination of the different elements affecting the configuration of SW? (ii) what are the outcomes of SW likely to be for smart workers, organizations and society? (iii) what are the impacts of Covid-19 pandemic disease on SW adoption?