Turning Web Surfers into Loyal Customers: cognitive lock-in through interface design and website usability

Chapter
Publication Date:
2004
Iris type:
2.1 Contributo in volume (Capitolo o Saggio)
List of contributors:
Handle:
https://iris.unilink.it/handle/20.500.14085/2537
Book title:
Web Systems Design and Online Consumer Behavior